Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

See item details for return and exchange eligibility.

Privacy policy

ArtZen Privacy Policy

Last Updated: July 2026

At ArtZen, your privacy is important to us. We are committed to protecting your personal information and using it responsibly while providing you with meaningful artwork and a positive shopping experience.

Information We Collect

When you purchase from ArtZen, Etsy provides us with the information needed to fulfill your order, including:

Your name
Shipping address
Email address
Order details
Communication related to your purchase

We may also receive information you provide when you contact us with questions, requests, or feedback.

How We Use Your Information

We use your information only for purposes related to your ArtZen purchase, including:

Processing and fulfilling your orders
Shipping your artwork
Communicating with you about your order
Providing customer support
Meeting legal and tax obligations

ArtZen does not sell, rent, or share your personal information for marketing purposes.

Shipping Information

ArtZen currently ships within the United States only. We use the shipping information provided through Etsy solely to prepare and deliver your order.

Third-Party Services

ArtZen operates through Etsy, which processes payments and provides marketplace services. Your information may be handled according to Etsyโ€™s own privacy policies and security practices.

We may also use trusted production and shipping partners to create and fulfill your order. These partners receive only the information necessary to complete your purchase.

Data Security

We take reasonable steps to protect your personal information and only retain information as needed to complete orders, provide customer service, and comply with legal requirements.

Your Rights

You may request information about the personal data we have related to your order or request assistance regarding your information by contacting ArtZen through Etsy messages.

Policy Updates

ArtZen may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on our Etsy shop page.

Thank you for supporting ArtZen and our mission to create meaningful, sustainable artwork.

Curated Art. Conscious Living.

Frequently Asked Questions

CARE INSTRUCTIONS FOR CANVAS

For quick cleaning, dust your canvas with a soft dry cloth or a feather duster.
For a deep clean, use a clean damp cloth to wipe the canvas as gently as possible.
Do not display in area with direct sunlight to keep the print from fading over time.
Avoid using harsh chemicals and abrasive tools that may damage the canvas or scrub away the ink.
Clean with care and let it dry on its own. Donโ€™t soak or spray the canvas.
Avoid displaying or storing in damp, humid areas to prevent molds on print and warping of stretcher bars.

CARE INSTRUCTIONS FOR FRAMED FINE PRINTS

FOR FRAMED FINE PRINT
For quick cleaning, dust your framed print with a soft dry cloth or a feather duster.
Do not display in area with direct sunlight to keep the print from fading over time.
Avoid using harsh chemicals and abrasive tools that may damage the item.

CARE INSTRUCTIONS FOR METAL PRINTS

For quick cleaning, dust your metal print with a microfiber or soft dry cloth.
For a deep clean, you can apply warm water or a mild cleanser.
Do not display in area with direct sunlight to keep the print from fading over time.

INSTALLATION

Each piece ordered an email will be sent with installation instructions to the email you provided when you ordered. We are an earth friendly company, less "paper" helps the earth.

Legal imprint